Design Your Personalised Feedback Engine OPENING SCREEN Please select up to 3 areas that you would like to ask your client’s feedback on. We've listed some popular suggestions below. Your client will be asked this way>> "Please tell us how satisfied you were with:" Our communication with you The value for money The professionalism and friendliness of our staff The response to your initial enquiry The information we supplied you Or create your own here: Any comments about this screen? End Section Next LOW RATING SCREEN Select the low rating that will trigger an additional screen that will ask “We noticed you weren’t entirely satisfied with….”Anything less than: 1 2 3 4 5 6 7 8 9 10 Any comments about this screen? End Section TESTIMONIAL SCREEN Do you wish to ask your clients for a testimonial if they leave a high rating on all 3 areas in Screen 1? Yes No If so, please select the high rating that will trigger an additional screen that will ask “Thanks for the positive feedback, would you like to leave a short testimonial for our website?Please note, if a respondent leaves a low rating in the OPENING SCREEN they will not be asked to leave a testimonial.Anything higher than: 10 9 8 7 6 5 4 3 2 1 Any comments about this screen? End Section Next OVERALL SATISFACTION SCREEN Do you want the 'Please tell us how satisfied overall you are with (your organisation’s name)’ screen included? Yes No Or you can use your own alternative text to ask this question: Any comments about this screen? End Section NPS SCREEN Do you want the Net Promoter Score screen included? If so, how would you like the question asked? How likely is it that you would refer us to your family and friends? How likely is it that you would refer us to a colleague or another business? I don't require the NPS screen Any comments about this screen? End Section SUGGESTIONS SCREEN Do you want the 'Do you have any general comments or suggestions about our service?' screen included? Yes No Any comments about this screen? End Section THANK YOU SCREEN Thanks for your feedback we really appreciate your thoughts and time! Or enter your alternative 'Thank you" message here. End Section Enter the email signature and any details you would like displayed at the final screen below the above Thank you message: ADDITIONAL SCREENS? Would you like any additional open comments screens inserted? Please type in what you would like to ask: FILTER DETAILS: What categories do you want to be able to filter? Please upload your logo here. Alternatively you can email it to us later if you don't have it now. End Section reCAPTCHA If you are human, leave this field blank.
